Sesam Street 323b, 4010, Norway
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
Free Shipping: GNP Kids Shop offers free shipping on all orders over $1000.
Other Information: Items are dispatched from the US and will arrive in 5-8 days. The total billed at checkout is the final amount you pay, inclusive of VAT, with no additional charges at the time of delivery.
Flat-rate fees for bulky/heavy items like bikes, mini cars, or outdoor tents.
Variable costs for express delivery or remote areas.
The GNP Kids shop typically accepts a variety of payment methods, including:
Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
Digital Wallets: PayPal, Apple Pay, and Google Pay.
Gift Cards: Store-specific gift cards may also be accepted.
Bank Transfers: Some shops may allow direct bank transfers.
For the most accurate and up-to-date information, it’s best to check the payment section on the shop’s website or contact customer service directly.
Delivery times at GNP Kids shop can vary based on several factors, including:
Shipping Method: Standard shipping usually takes 3-7 business days, while expedited options may arrive within 1-3 business days.
Location: Delivery times may differ depending on your geographical location.
Processing Time: Orders typically take 1-2 business days to process before shipping.
For the most accurate estimate, it’s best to check the shipping information on the shop’s website or during the checkout process.
Shopping at GNP Kids shop is designed to be secure, with several measures in place to protect your data:
SSL Encryption: The website uses Secure Socket Layer (SSL) encryption to protect your personal and payment information during transmission.
Payment Security: Payment processors often comply with PCI DSS (Payment Card Industry Data Security Standard), ensuring that your financial information is handled securely.
Privacy Policy: The shop typically has a privacy policy outlining how your data is collected, used, and protected.
Secure Accounts: If you create an account, it may include features like two-factor authentication for added security.
For detailed information about security measures and data protection, it’s advisable to review the shop’s privacy policy and terms of service.
After you place an order at GNP Kids shop, the following steps typically occur:
Order Confirmation: You will receive an email confirming your order details, including items purchased, order number, and shipping information.
Processing: Your order will be processed, which usually takes 1-2 business days. During this time, the items are picked, packed, and prepared for shipment.
Shipping Notification: Once your order has shipped, you will receive another email with tracking information, so you can monitor its progress.
Delivery: The package will be delivered based on the chosen shipping method. Delivery times may vary depending on your location and the shipping option selected.
Customer Support: If you have any questions or issues, you can reach out to customer support via email or phone for assistance.
For specific details about your order, it’s always a good idea to refer to the shop’s website or contact their customer service.
Yes, you typically receive an invoice for your order from GNP Kids shop. The invoice is usually included in the confirmation email you receive after placing your order. It will detail:
Items purchased
Prices
Any applicable taxes and shipping fees
Total amount paid
Order number
If you need a printed copy or have specific invoicing requirements, you may be able to download it from your account on the website or request it from customer service.
Send us an email
This is form is just for demo purpose. No inquiries will be answered.